Privacy Policy
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Rivo Alto Development Company, LLC d/b/a/ Rivo Alto Resorts (referred to herein as Rivo Alto, we or our), which owns and operates various web sites (Site or Sites), is committed to respecting and protecting the privacy of our users. To demonstrate our firm commitment to safeguarding your privacy, we have created this privacy statement (Privacy Policy), which explains how we collect information from you and how we use such information. Use of our Site is subject to the Site Terms and Conditions, which are available on our Site at www.rivoalto.com. In order to fully understand our privacy practices, we encourage you to read this Privacy Policy. We may have a separate privacy policy if we receive information from you through means other than the Site.
INFORMATIONAL PURPOSES
We provide the Site for informational purposes regarding our properties and Rivo Alto. The Site does not make guarantees of any kind regarding the properties or Rivo Alto. You may request information regarding Rivo Alto or any of our properties by submitting your contact information, but you may not purchase, or offer to purchase, any property or service directly through the Site.
OUR PERSONAL INFORMATION PRACTICES
We collect, use and disclose the following categories of information in the following ways, subject to the Exceptions section, which follows below:
CONTACT INFORMATION
We collect personally identifiable information from you in the following circumstances:
- when you contact us,
- when you elect to receive information from us via a specified communication channel (i.e. email, direct mail, or telephone),
If you want to receive more information regarding Rivo Alto or our properties, you may at your option provide us with online and offline contact information, such as, but not limited to, your name, email address, physical address, and telephone number. We use your contact information for the general purposes of maintaining and administering our Site, for record keeping and for marketing efforts.
We will use your contact information to contact you in the following circumstances:
- when necessary, such as, but not limited to, providing you with Site support,
- if you place an inquiry with us,
- if you elect to receive information via a specific communication channel,
- for marketing purposes,
- to explain new features of our Site as it develops and grows,
- to welcome you to our Site and any services, and
From time to time, we may disclose your information to third parties on an Aggregate Basis. Aggregate Basis means that we combine anonymous parts of your information with anonymous parts of the information from our other users without including any of your personally identifiable information, such as, but not limited to, your name and email address, in the combination.
IP ADDRESS
When you visit our Site, we gather your IP address. We use IP addresses for diagnostic and statistical purposes and to administer our Site.
REFERENCING WEB SITE
We collect the name and URL of the web site that you visited immediately preceding your visit to our Site. We use this information on an Aggregate Basis to better understand our customers and may disclose this information on an Aggregate Basis.
EXCEPTIONS
Except as described above, as described in the Change in Control section below and as described in the Securing Your Information section below, we will not otherwise use or disclose any of your personal information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions in how we provide our Site to you and to technically process your information; (ii) to protect the security and integrity of the Site and our services, including without limitation to enforce our Terms and Conditions with you; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against potential liability; (v) to respond to claims that your information violates the rights or interests of third parties; (vi) to the extent required by law or to respond to judicial process; and (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies and for an investigation on a matter related to public safety, as applicable.
You understand and agree that technical processing of your information is and may be required (a) to send and receive messages regarding your use of the Site; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our Site and our services; or (d) to conform to other, similar technical requirements.
STORAGE OF PERSONAL INFORMATION
We store your information indefinitely.
SECURING YOUR INFORMATION
We will use reasonable precautions to protect the data and information under our control from misuse, loss or alteration, and will disclose such information pursuant to this Privacy Policy. However, no system can ensure complete security, and we are not responsible for any breach of security or for any actions of any third parties we believe to be responsible. Access to your information will be limited to appropriate personnel and contractors needing such information in the performance of their job functions. For example, if we need to ship something to you, we must share your name and address with a shipping company.
GENERAL INFORMATION
LINKS TO OTHER WEB SITES
This Site may contain links to other web sites. We are not responsible for the privacy practices or the content of other web sites. We encourage you to review the posted privacy practices or policies of any web sites that you choose to view.
CHANGE IN CONTROL
If we experience a change in control (defined below), we may amend our information practices as described in this Privacy Policy. We will post on our Sites home page a notice or a link to a notice which will describe how we will amend our Privacy Policy. If you do not agree to our amended Privacy Policy, you may contact us as described in this Privacy Policy, and we will allow you to opt out of the proposed amendments to our Privacy Policy with respect to the information that we have previously collected from you.
Change in control means any of the following events:
- we undergo a reorganization, merger, consolidation, acquisition or other restructuring involving all or substantially all of our voting securities and/or assets, by operation of law or otherwise;
- we become insolvent;
- we make a general assignment for the benefit of creditors;
- we suffer or permit an appointment of a receiver for our business or assets; or
- we become subject to any proceedings under any bankruptcy or insolvency law, whether domestic or foreign, or we are liquidated, voluntarily or otherwise.
OTHER INFORMATION COLLECTION PRACTICES
This Privacy Policy governs how we collect information from you through our Site and how we use such information. This Privacy Policy does not apply to our data and information collection and use practices outside of the Site.
NOTIFICATION OF CHANGES
If we decide to change our Privacy Policy, we will post those changes on our Sites home page so our users are always aware of what information we collect, use and disclose. If at any point we decide to use or disclose a users personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users may choose whether or not we can use their information in such a different manner. We will otherwise use and disclose a users personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected. |