Merrill L. Thomas is the leading provider of real estate services in the Lake Placid area.  These Concierge and Rental Management Programs will allow you to enjoy your home to the fullest, and have the ability to successfully rent your home, if you desire.

Concierge Services

• Management office and staff dedicated to providing guest services to owners
• Concierge service seven days a week
• Business services available
• Grocery Shopping
• Recreation department will provide information and booking services for a wide range of year-round recreational activities, including booking trips and purchasing tickets
• Inspections/make ready services prior to owner visit

Rental Management

• One-stop reservation process
• Dedicated rental marketing team
• Up-to-date Website for renters
• Full-service recreational team - ability to book ski and golf vacation packages and other local amenities for guests
• Pre-arrival correspondence reminding guests of vacation details two weeks prior to arrival date

Maintenance

• Inventory inspection at time of rental and guest departure
• In-depth bimonthly inspection of all rental homes by trained inspectors
• Maintenance professionals providing quick service to owners and rental guests
• Quarterly preventive maintenance provided by trained maintenance technicians

Housekeeping

• Professional housekeeping team providing service to owners or rental guests
• Housecleaning services provided at the end of each guest visit

Security

• 24 hour security and assistance available to homeowners and rental guests

Accounting

• Monthly owner rental income statements with direct deposit available